Shipping policy

Delivery Timelines

Standard Domestic Shipping: Orders across India are typically delivered within 3–7 working days from the date of dispatch.
International Shipping: Orders outside India are typically delivered within 10–15 working days from the date of dispatch, depending on the destination country and local customs clearance.
Order Tracking: Once your order has been dispatched, we will provide a tracking number via email to monitor your shipment in real-time.

Domestic Shipping: We offer shipping across all of India. All prices on our website are inclusive of GST and applicable Indian taxes.
International Shipping: We ship to select international destinations. International orders may be subject to customs duties, import taxes, and additional charges levied by the destination country. These charges are the sole responsibility of the recipient and are not included in the order total.

Managed Logistics: Upon handover to our courier partner, the delivery process is managed entirely by their network.
Liability Disclaimer: While our concierge team assists in tracking and resolving issues, Viraj Mahajan is not liable for delays caused by the courier service, customs clearance, or failed deliveries due to incorrect address details provided at checkout.
Secure Handover: An OTP (One-Time Password) may be required upon delivery to ensure the package is handed over securely to the correct recipient.